Experienced and Passionate Group Receptionist : Southampton



Salary: £16,000 per annum We are currently looking to recruit an experienced group receptionist to work for this beautiful, independent, small hotel group. The company operate a small number of hotels in and around the New Forest and have properties appealing to all types of leisure and business guests. Each of the hotels has a fantastic location, beautiful facilities, rooms and restaurants. This is a varied role involving working as a Receptionist between the group, working at a variety of different venues. You will be required to help on the reception desk at each of the different hotels, working with different teams of people and having a vast range of responsibilities. This is a fantastic opportunity to work for a great company, with a great scope for progression. Responsibilities: • Responsible for greeting and registering guests in a polite and friendly manner • Deal with customer questions and requests • Allocate rooms and issue appropriate keys • Keep up to date of daily check in and check outs • Arrange for special services as requested by guests • Assist the reservations department as and when necessary • Keep up to date on current room availability • Be aware of which duty manager is on duty in the event of a problem • Communicate effectively with guests, colleagues and management • Handle complaints effectively and politely • To take relevant department bookings • To take room and service payments • All other associated tasks Not only will you get paid an annual salary but the company will also cover mileage for your commute between the various venues. If you have experience in a similar role and would like further information on this position, please do not hesitate to get in touch with an up to date CV.





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May 26th, 2013 | Posted in Reception
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