FRONT OFFICE MANAGER WANTED URGENTLY! Temp to Perm / Salary dependant on Experience Front Office Manager wanted for central London 5 Star Hotel. Experience is essential as you will be managing all front of house duties at this high end, small luxury Hotel. You will have excellent customer service skills, with the ability to multi-task being essential. You need to be hard working and enjoy a fast-paced environment as you will be working long hours. Key Responsibilities will include: - Checking guests in and out of the Hotel - Taking payments and using the Hotel’s reservation system - Answering incoming calls to company standards - Printing reports, completing paperwork, answering emails, and all other administration duties – Handling any guest queries, requests and complaints To be seriously considered for this fantastic role, you must answer YES to ALL of the following questions! – Do you have Front Office / Reception experience working for a 5 star Hotel? - Do you take pride in your appearance and grooming standards? - Do you have excellent written and verbal communication skills? - Do you have a friendly professional telephone manner? - Are you able to stay calm and focused in a pressured busy environment? - Are you reliable, career driven, flexible, and ambitious? If you feel this you are the perfect candidate, DO NOT DELAY – reply with your CV (for the attention of Salvatore) with a short covering letter, explaining why this job is for you! I look forward to speaking with you very soon.

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Mar 9th, 2015 | Posted in Hotel