On-Line Fashion Shoe Retail Customer Service/Despatch Support (+ some social media activity) : Golders Green, London

We are a Funky On-line Ladies Fashion Shoe Company and we are looking for a new customer service/despatch person to join our friendly team. POSITIION START DATE: asap!!! Our business is based on making and selling small size ladies fashion shoes (size UK 13 to UK 3, European 32 to European 35) and so if you have feet this size you will have the advantage of a very good understanding of the issues our customers ask us to help them with everyday! Pay is c. £14K depending on experience and skills. Hours are 9-5 (hour for lunch) Monday to Friday Lunch is also provided (you don’t HAVE to eat it though ;-P) 20 days holiday per year NOTE: Our `team` includes our dog who comes to work with us everyday and whilst sometimes noisy she is very friendly (maybe too friendly). She is a labradoodle and if you aren’t keen on dogs then this is probably not the office for you, but if you do like them, then it might well be great for you (and her) We are based in North London 5 mins from Golders Green tube (Northern Line) (we are near to Hampstead Heath too) The job is primarily customer services (phone and e-mail) for hand-made fashion shoes ordered online, so basically dealing with customer questions and order changes along with the admin internally that goes along with it. There will also be a good amount of of packing customer shoes for despatch on a daily basis and therefore a bit of physical stamina helps too! In addition, there is the chance to do some social media marketing as we are active and keen on this front. Simple stuff really that requires good organisation and admin but mostly what we are looking for is someone with great inter-personal skills and a great customer services attitude too. Excellent command of oral and written english is also HIGHLY essential. We run an energetic and fun office and it is a very pleasant place to work for the right person. if this looks good to you and you think you are what we are looking for then please contact us with your CV and a brief message about why you would be a good choice for this position and also please give details of your ability to work in the UK (ie visas, permits, residency status etc) PLEASE, PLEASE do not e-mail or phone our office directly as we are very busy right now. otherwise thanks for looking at our ad and have a nice day

Other jobs:

Oct 18th, 2017 | Posted in Sales Customer service