Retail Store Manager – 40hrs London : Redbridge, London

Retail Store Manager £Competitive + bonus + benefits London The Job: We’re EE and we’re here on a mission: to show everyone in the UK how the magic of technology can make the everyday better. Super fast Fibre Broadband and the UK’s first 4G network give our customers whatever they want, at home and on the go. But when it comes to jobs, our high street stores are where the real action is. Inspirational leadership is at the heart of this role. That means driving your team on to achieve phenomenal sales through the highest standards of customer care, while also taking full charge of the commercial operation of your store. It means encouraging customers to hold, try and test our products and enjoy the overall EE experience. Which makes it not only a fun and exciting place to build your career, but also somewhere you can make a real impact. What you’ll do: Create an inclusive, imaginative, inspiring environment where everyone works together for the good of the store. Get the best out of every team member by listening, coaching, supporting and developing them. Deliver an amazing customer experience, making sure service levels never dip below sensational. Stay up to date with our products and make sure your team have the support, tools and information they need to maintain their own knowledge. Look for ways to ways to reach out and connect with the local community. You’ll definitely: Have the retail management experience necessary to run the whole store. Be a positive, supportive, ambitious leader with experience of carrying out personal development plans, staff training sessions and appraisals. Know how to create a real buzz around sales to get your team charging through their targets. Have a personal interest in communications technology. You might even: Know a thing or two about the overall telecoms sector. What’s in it for you: Competitive salary Generous commission Pension Healthcare cash plan Discounted mobile phone package 25 days holiday (pro-rata)

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Mar 7th, 2018 | Posted in Sales Customer service