Hostel Assistant : Highland



Reference Code: AVIE07413 Position: Hostel Assistant Location: Aviemore Youth Hostel, 25 Grampian Road, Aviemore PH22 1PR Salary Details: £ 6.19 per hour Hours per week: 30 hours (SYHA reserves the right to ask you to change your normal hours of work, whether temporarily or permanently, according to the needs of the business and it is a condition of your contract of employment that you agree to any such request when reasonably made.) Accommodation: Live-in accommodation available (note: there will be a small weekly fee). Contract: Fixed Term, immediate start for 6 months. SYHA Hostelling Scotland is the largest network of Youth Hostels in Scotland, with over 70 locations across the country. A self-funding charitable organisation, our purpose is to help all, but especially young people, to experience Scotland’s natural heritage and places of historic and cultural interest. We are currently seeking to appoint a Hostel Assistant to provide a high standard of professional, efficient and effective guest service within Aviemore Youth Hostel. The main responsibilities of this position include a full reception service to hostel guests including check-in/out, handling customer enquiries and providing information, guidance and support for guests and their onward travels, general customer service, housekeeping, laundry and catering duties (e.g. providing assistance during breakfast, and function service. (This may involve basic food preparation as well as cleaning and washing up.) This hostel runs at a high occupancy level and the suitable candidate will have a commitment to high standards of customer service. Suitable candidates will have worked in a customer facing role and will be IT literate with cash handling experience. They will also have a good knowledge and experience of food and hygiene practices as well as an understanding of the importance of health and safety at work. The role also involves some physical activities such as bed making of bunk beds with upper and lower beds, including stripping and turning mattresses. The provision of customer service during busy times can be demanding. Flexibility and adaptability as well as a can-do attitude and the ability to work under pressure will be an important attribute of the candidate. It is not essential, but applications will be considered favourably from candidates who have worked in the hospitality industry, with a good knowledge of the local and surrounding area to be able to deliver first class guest information and help with travel planning as well as giving our guests inspiration on how to make the most of their stay in the area. Further information on this position and to obtain job description and application form please visit our website by following the link at the top of this advert. If you think you have the skills and experience to match our requirements please forward an application form with covering letter to: Cairngorm Group Manager, Aviemore YH, Grampian Road, Aviemore, PH22 1PR or follow the link at the top of this advert. Closing Date: 31/May/13 Please note SYHA operates a policy where only successful applicants will be contacted. If you do not hear from us within two weeks of the closing date you have not been shortlisted on this occasion. SYHA has a commitment to Equal Opportunities and Diversity Scottish Youth Hostels Association (also known as SYHA) is a registered Scottish charity, No. SC013138 and a company limited by guarantee, registered in Scotland, No. SC310841, Registered Office 7 Glebe Crescent, Stirling FK8 2JA





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Sep 24th, 2018 | Posted in Hotel
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