Receptionist : Victoria, London

Receptionist Grange Hotels, a private collection of luxury hotels primarily located in the heart of London ( is now recruting for the post of Receptionist. The ideal candidates should be polite, friendly with good customer service skills. Previous experience in similar role is desirable. General Functions: To deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner. Your responsibilities will include but not limited to:  welcoming guests upon arrival, help them to register, assign rooms and direct them to the room while informing them of all in-room and Hotel facilities.  Answering customer enquiries politely and efficiently and where necessary seek help and information from other departments.  Having knowledge of guests’ special requirements and communicate them to relevant departments.  Identifying return and regular clients and make sure their special requirements are met.  Taking reservation enquiries by telephone, fax, email and in person in the absence of a Reservations Agent. All applicants should have the right to live and work in UK without restrictions.

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Sep 29th, 2018 | Posted in Reception