Receptionist : Victoria, London



Receptionist Grange Hotels, a private collection of luxury hotels primarily located in the heart of London (www.grangehotels.com) is now recruting for the post of Receptionist. The ideal candidates should be polite, friendly with good customer service skills. Previous experience in similar role is desirable. General Functions: To deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner. Your responsibilities will include but not limited to:  welcoming guests upon arrival, help them to register, assign rooms and direct them to the room while informing them of all in-room and Hotel facilities.  Answering customer enquiries politely and efficiently and where necessary seek help and information from other departments.  Having knowledge of guests’ special requirements and communicate them to relevant departments.  Identifying return and regular clients and make sure their special requirements are met.  Taking reservation enquiries by telephone, fax, email and in person in the absence of a Reservations Agent. All applicants should have the right to live and work in UK without restrictions.





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Sep 29th, 2018 | Posted in Reception
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