Receptionist / Administrator : Victoria, London



Working as part of the Head Office Team, the Receptionist / Administrator will be responsible for ensuring the smooth running of the reception area for internal clients and building users and helping the Building Manager to ensure the smooth running of the building. Duties include: - Meet and greeting visitors, tenants, business clients, contractors and staff to the site - Ensure that all visitors and contractors sign in the appropriate register - Answering incoming telephone calls, dealing with such calls promptly in a professional manner, and re-directing appropriately - Dealing with any internal / external enquires - Receiving, sorting and distributing mail and deliveries - Franking of all outgoing mail and recording costs - Recording service usage for tenants on the billing spreadsheet - Acting as first point of contact for any building faults and logging all faults - Managing the handyman tasks - Ensuring that all keys given to personnel / clients are logged in and out - Booking meeting rooms and maintaining the meeting room diary - Preparing meeting rooms, clearing away after meetings and tracking refreshment usage - Responsible for cleaning and general maintenance of the coffee machine in the meeting room - Tidy and maintain the reception area - Ordering of building supplies - Supporting the Operations team with administrative tasks - Any other ad hoc administrative tasks as directed - To adhere to all company policies and procedures - To attend training sessions and company briefings when required - To comply with all health and safety regulations and to ensure that any incidents or concerns are reported to the Line Manager Skills and Experience The ability to communicate at all levels both written and verbal A polite and friendly manner with a good telephone voice Excellent customer service skills Strong organisational skills with the ability to multitask Numerate & Literate (GCSE passes in English and Maths as a minimum) Good working knowledge of Microsoft packages; Word, Excel, Outlook & Powerpoint Previous proven reception experience Hours are 08.00-16.00 Monday-Friday Annual salary is £19,000





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Sep 17th, 2019 | Posted in Reception
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