Hotel Receptionist(URGENT)Full Time : Gants Hill, London

The ideal candidate for this position will be an excellent communicator with minimum of 1 years’ experience in a client-facing reception/switchboard/front of house role within a corporate environment. You will have an excellent level of English, will have the ability to think on your feet, juggle your priorities and have excellent customer service skills. Duties will include meeting and greeting customers, distributing enquiries; calls and messages to colleagues, obtaining customer details to enter onto the database and ensuring that the reception area is kept clean and professional at all times. Your key accountabilities in this role will be to deliver a high level of customer service, assist in the delivery of the business strategy and objectives, and to contribute positively to the team you work within. Shifts will be a mixture of afternoon and night shifts and will include weekends on a Rota, 40 Hours per week. General Reception duties: • Answer calls politely, quickly and efficiently. • First point of contact. Meet and greet the business clients. • Keeping the reception area clean and tidy at all times. • Assist in the daily running of reception and reservation to ensure that St Georgio Hotel standards are maintained. • Understand the necessity for confidentiality. • Understand the role of team work in providing a quality service. • Motivated and enthusiastic. • Commitment to ongoing development. • Handle reservation/bookings. • Create new reservation/bookings. • Amend check inn/out dates. • Dealing with all the incoming emails. EMPLOYEE STATUS ONLY In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. PLEASE NOTE THAT IF YOU ARE NOT MEETING THE ABOVE REQUIREMENTS YOU WILL NOT BE SELECTED FOR AN INTERVIEW. BEFORE APPLYING PLEASE CHECK LOCATION AND THE REQUIREMENTS FOR THIS ROLE.

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Sep 15th, 2020 | Posted in Hotel