Assistant Manager – euphorium bakery – Islington – exciting job opportunity!!!!! : Highbury, London



euphorium bakery began in 1999 when a simple bakery opened on Upper Street, Islington, from this we started a British Baking revolution. Every day we create beautiful baked savouries and artisan hand-made breads helping us to become renowned for making as much as possible from fresh every day. With a huge range of breads, cakes and pastries it’s a hugely exciting proposition! euphorium bakery is expanding rapidly following years of outstanding customer feedback as we continue to be recognised as the best of British baking, there has never been a more exciting time to join! From our team members serving our customers to our senior leadership team making important strategic decisions, we are all united in one common goal, to provide outstanding quality products. Our Bakeries are located across London with our Central Production Unit located close to Caledonian Road in North London. We are presenting a unique opportunity to become an Assistant Manager in our flagship shop in Islington. You will be given a huge amount of responsibility to assist in operating a successful and profitable euphorium bakery in line with all operating procedures and standards. You will be assisting in the running of the shop, in order to achieve sales and profit targets. You will also have responsibility for maintaining excellent standards of customer service through the development of the team. Some of your main accountabilities will include: • Taking responsibility of the shop, with the Shop Manager, and all services provided. • Seek and maximise revenue opportunities and minimise costs. • Consistently exceed customer expectations. • Develop a motivated and high performing team committed to delivering clear goals. • Develop a positive, direct and open relationship with all the team. • Protect the health, safety and well-being of our customers and people. • To manage and maintain the upkeep of the shop to the highest standards • To review current ways of service delivery and strive to continuously improve. Outstanding Service to Customers • Ensure the team provide the highest levels of service to every customer • Ensure Product quality and presentation is maintained to an excellent standard • Maintain an up-to-date knowledge of products and encourage staff to develop their product knowledge • Communicate Mystery Shopper reports to the team and initiate required action • Assist with maintaining good relationships within the surrounding local community of residents and businesses. Outstanding Service to Customers • Ensure the team provide the highest levels of service to every customer • Ensure Product quality and presentation is maintained to an excellent standard • Maintain an up-to-date knowledge of products and encourage staff to develop their product knowledge • Communicate Mystery Shopper reports to the team and initiate required action • Assist with maintaining good relationships within the surrounding local community of residents and businesses. Developing the Team Participate in the recruitment process and trial shifts when required. • Provide leadership and build a team within the shop to enable it to meet or exceed targets and achieve bonus. • Ensure all company policies and procedures in relation to HR are fully implemented, communicated and understood • Help id





Other jobs:

Sep 23rd, 2020 | Posted in Sales Customer service
Tags: