Flexible Hotel Receptionist. : Guildford

The Mandolay Hotel and Conference Centre Guildford is currently searching for a pro- active and driven receptionist. The role also offers training and working in different areas of the hotel, bar/conference etc. The hotel has 72 bedrooms and is located in Guildford Town centre As a Receptionist, you will be the first point of contact with the hotel from their initial enquiry and throughout their stay at the hotel. THE ROLE • To provide a friendly, efficient and proactive approach to all hotel guests • To respond to guest requests within a timely manner • To be able to check guests in and out within a timely and professional. manner • To have knowledge of all hotel facilities etc. • To answer telephone and deal with all correspondence • Deal with guest enquiries and complaints • Deal with guest check in and check outs and process payments ABOUT YOU: As a Hotel Receptionist you should be professional and calm at all times, with the ability to handle challenging situations. • Good command of the English Language both Oral and Written • Flexible approach hours and shifts dictated by operational needs • Ability to work under pressure • You are friendly and calm when busy • You are self motivated and well organised • You enjoy working as part of a team • You are interested in developing your hospitality career and experience within the company • Computer Literate • Must live within easy access to Guildford Town Centre YOUR EXPERIENCE: • Experience working within a previous Hotel Reception position is not essential however would be an advantage • Customer Service experience is essential • Previous hotel computer bookings systems knowledge would be an advantage. To apply for the role of please send your CV and cover letter Please note that due to the volume of applicants, only candidates successfully shortlisted for the first stage of the interview process will be contacted. We look forward to hearing from you!

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Aug 26th, 2021 | Posted in Hotel